Terms of Service

Last Updated :

Terms of Service

Welcome to Solar Leads Point. These Terms of Service govern your use of our website and services, including solar lead generation, appointment setting, customer acquisition campaigns, and related marketing support.

By accessing our website or using our services, you agree to these Terms.

1. About Our Services

Solar Leads Point provides lead generation and appointment-setting services for solar businesses.

Our services may include:

  • Solar lead generation
  • Booked solar appointments
  • Prospect qualification
  • Location-focused campaigns
  • Solar and battery lead campaigns
  • Customer acquisition support
  • Campaign optimisation and reporting

The exact scope of services will depend on the plan, campaign, or agreement selected.

2. Eligibility

You must be legally capable of entering into a binding agreement to use our services.

If you are using Solar Leads Point on behalf of a business, you confirm that you have authority to accept these Terms on behalf of that business.

3. Client Responsibilities

Clients are responsible for providing accurate and complete information required to set up and manage campaigns.

This may include:

  • Business information
  • Service areas
  • Target customer preferences
  • Sales capacity
  • Campaign requirements
  • Contact details
  • Follow-up availability

Clients are also responsible for contacting, quoting, servicing, and managing prospects after leads or appointments are delivered.

4. Lead and Appointment Quality

We aim to generate relevant solar prospects based on agreed campaign criteria.

However, a lead or booked appointment does not guarantee:

  • A completed sale
  • A signed solar contract
  • A successful installation
  • A specific conversion rate
  • A specific level of revenue

Sales results may depend on factors including pricing, follow-up speed, sales process, competition, service quality, market conditions, and prospect decisions.

5. Campaign Performance

Marketing and lead generation performance can vary.

Solar Leads Point does not guarantee a fixed number of sales, revenue outcomes, conversion rates, or business growth unless explicitly stated in a separate written agreement.

Campaign strategies may be adjusted based on performance, targeting, lead quality, and available market opportunities.

6. Pricing and Payments

Pricing may vary depending on:

  • Lead or appointment type
  • Service area
  • Target market
  • Campaign volume
  • Qualification requirements
  • Campaign complexity
  • Additional services

Payment terms will be outlined in the applicable proposal, invoice, pricing plan, or service agreement.

All fees must be paid according to the agreed payment terms.

7. Cancellations and Changes

Campaign cancellation, pause, or modification requests should be submitted in accordance with the terms of the relevant service agreement.

Any fees already incurred, campaign costs already committed, or services already delivered may remain payable.

8. Lead Delivery

Qualified leads or appointment details may be delivered through an agreed system, which may include:

  • Email
  • CRM
  • Spreadsheet
  • Dashboard
  • Messaging platform
  • Calendar booking system
  • Other agreed delivery method

Clients are responsible for reviewing and following up with leads promptly.

9. Prospect Contact

Clients must communicate with prospects professionally and comply with applicable marketing, privacy, consumer, and communication laws.

Solar Leads Point is not responsible for how clients communicate with, quote, sell to, or provide services to prospects after lead delivery.

10. Use of Personal Information

Personal information collected through Solar Leads Point campaigns may be used and shared in accordance with our Privacy Policy.

Clients receiving lead information must handle that information responsibly and only for legitimate business purposes related to the prospect’s enquiry.

11. Intellectual Property

All website content, branding, campaign materials, written content, design elements, systems, strategies, and other materials created or owned by Solar Leads Point remain our intellectual property unless otherwise agreed in writing.

You may not copy, reproduce, distribute, or commercially use our materials without permission.

12. Acceptable Use

You must not use our website or services to:

  • Submit false or misleading information
  • Engage in unlawful activity
  • Attempt to access systems without permission
  • Disrupt website or service functionality
  • Misuse prospect information
  • Violate applicable privacy or marketing laws

We may suspend or terminate access where misuse is identified.

13. Third-Party Platforms

Our services may rely on third-party platforms such as advertising networks, CRM systems, analytics tools, scheduling platforms, email services, or other software providers.

Solar Leads Point is not responsible for interruptions, policy changes, outages, account restrictions, or technical issues caused by third-party platforms.

14. Limitation of Liability

To the extent permitted by applicable law, Solar Leads Point will not be liable for indirect, incidental, consequential, or business-related losses arising from the use of our website or services.

This may include loss of revenue, lost opportunities, unsuccessful sales, campaign interruptions, or decisions made by prospects.

Nothing in these Terms excludes rights that cannot legally be excluded.

15. Suspension or Termination

We may suspend or terminate services if:

  • Payments remain overdue
  • These Terms are breached
  • Services are misused
  • Fraudulent activity is suspected
  • Continuing the service creates legal, operational, or reputational risk

Any outstanding amounts may remain payable after termination.

16. Changes to Our Services

We may update, improve, modify, or discontinue features, processes, or service offerings from time to time.

Where significant changes affect an active client agreement, we will communicate those changes where appropriate.

17. Changes to These Terms

We may update these Terms of Service periodically.

The latest version will be published on this page with the updated revision date.

Continued use of our services after changes are published may constitute acceptance of the updated Terms.

18. Governing Law

These Terms are governed by the laws applicable to the jurisdiction in which Solar Leads Point operates, unless otherwise stated in a separate written agreement.

19. Contact Us

For questions about these Terms of Service, please contact:

Solar Leads Point
Email: operations@callpointbusinesssolutions.com
Phone: +61 1800 577 329
Address: 213 Morrison Rd. Putney NSW 211 2, Australia

Fill out the form below, and our team will get back to you within 24 hours.