Privacy Policy

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Privacy Policy

Solar Leads Point respects your privacy and is committed to handling personal information responsibly and transparently. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, submit an enquiry, request solar-related information, or interact with our lead generation and appointment-setting services.

1. Information We Collect

We may collect personal information that you voluntarily provide through our website, forms, campaigns, or other communication channels.

This may include:

  • Full name
  • Email address
  • Phone number
  • Business or company name
  • Website address
  • Location or service area
  • Solar or battery requirements
  • Property or project information
  • Preferred appointment details
  • Information submitted through contact or lead forms
  • Any additional information you choose to provide

We may also collect technical information such as your IP address, browser type, device information, pages visited, and website interaction data.

2. How We Use Your Information

We may use collected information to:

  • Respond to enquiries and requests
  • Generate and qualify solar enquiries
  • Arrange or confirm solar appointments
  • Connect interested prospects with relevant solar businesses
  • Deliver lead generation and customer acquisition services
  • Communicate about campaigns, services, or enquiries
  • Improve our website, marketing, and campaign performance
  • Analyse visitor behaviour and service effectiveness
  • Prevent misuse, fraud, or security issues
  • Meet legal or regulatory requirements

3. Sharing Lead Information

Solar Leads Point operates as a lead generation and customer acquisition service.

When you submit a solar enquiry, relevant information may be provided to a solar business, service provider, campaign partner, or other appropriate organisation so they can contact you regarding your enquiry, provide information, arrange an appointment, or discuss potential solar solutions.

Information shared may include your name, contact details, location, solar requirements, and other information relevant to your enquiry.

Where applicable, Solar Leads Point may receive fees for lead generation, appointment-setting, referral, or related customer acquisition services.

4. Business Customer Information

If you represent a solar company or another business working with Solar Leads Point, we may collect business contact information, campaign requirements, target locations, service preferences, and other information necessary to manage our relationship and deliver our services.

We may use this information for campaign management, communication, reporting, billing, service improvement, and customer support.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to understand how visitors interact with the site and to improve website performance and marketing.

Cookies may be used for:

  • Website functionality
  • Analytics
  • Advertising measurement
  • Campaign tracking
  • User experience improvements

You can control or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

6. Marketing Communications

Where permitted and where appropriate consent has been provided, we may contact you about relevant services, campaigns, offers, or business updates.

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided or by contacting us directly.

7. Third-Party Services

We may use third-party platforms and service providers to support website hosting, analytics, advertising, customer relationship management, email communication, form processing, appointment scheduling, and campaign management.

These providers may process information on our behalf according to their own privacy policies and applicable data protection requirements.

8. Data Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, managing business relationships, resolving enquiries, maintaining records, and meeting legal obligations.

10. Your Privacy Choices

Depending on applicable privacy laws, you may have rights relating to your personal information, including requesting:

  • Access to personal information we hold about you
  • Correction of inaccurate information
  • Deletion of certain personal information
  • Withdrawal of marketing consent
  • Information about how your data has been used or shared

To make a privacy request, please contact us using the details below.

11. External Links

Our website may contain links to third-party websites. Solar Leads Point is not responsible for the privacy practices, security, or content of external websites.

We recommend reviewing the privacy policy of any third-party website you visit.

12. Children’s Privacy

Our services are intended for adults and businesses. We do not knowingly seek to collect personal information from children through our lead generation services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or legal requirements.

The latest version will be published on this page with an updated revision date.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Solar Leads Point
Email: operations@callpointbusinesssolutions.com
Phone: +61 1800 577 329
Address: 213 Morrison Rd. Putney NSW 211 2, Australia

Fill out the form below, and our team will get back to you within 24 hours.